The year Warren Buffett called a 13.6% gain mediocre, bought a bond as if it were a business, confessed that his insurance figures had been a first rough draft, and set the one test for keeping a dollar of your profit.
Buffett's eighth famous letter opens by calling a $152.6 million gain mediocre, then spends the year on the yardsticks behind that verdict: what a gain must be measured against, when a company should buy its own shares, why an insurer's profit is only a first draft, and when owners should want their dollar back.
Profit from running the businesses rose to $70.0 million, with a full year of the furniture store and a better year than expected at the News, while See's held about even and Berkshire's own insurers lost heavily on underwriting. The news is in the essays: a $21.8 million check from General Foods that the auditors made him relabel, a $139 million bet on the bonds of a power authority in default, a confession about three years of underwriting figures, and the clearest statement yet of when a company should keep its owners' money. Seven plain lessons.
- 01Judge the gain by the capital behind itThe yardstick
- 02The surest gift to owners: buying back cheap sharesBuybacks
- 03Sell cheap and tell the truthMrs. B and See's
- 04Good or bad, a dominant paper prospersThe News
- 05A first rough draft of earningsReserves
- 06A bond is a business with a ceilingWPPSS
- 07Keep a dollar only if it turns into at least a dollarDividends
Judge the gain by the capital behind it
Net worth grew by $152.6 million in 1984, or $133 a share. Most managers would have that figure framed. Buffett files it under mediocre.
A gain means nothing until you know how much capital produced it. The dollars that would have been a triumph on a small base are an ordinary year on a large one, and the base keeps growing.
Book value per share has compounded at 22.1% a year for twenty years, from $19.46 to $1,108.77. The 1984 gain was 13.6%. "This sounds pretty good but actually it's mediocre. Economic gains must be evaluated by comparison with the capital that produces them." Intrinsic value, he judges, grew at about the same rate, so the harder number offers no consolation either.
Net worth, or book value, is the owners' money as the accounts record it: everything put in, plus every profit kept, minus losses. Divided by the shares outstanding it becomes book value per share, the figure Buffett tracks. Intrinsic business value is what the business is really worth, the cash it will hand its owners over its life, discounted to today. Berkshire uses book value as a useful, somewhat understated stand-in for it.
Two letters ago he warned that geometric progressions forge their own anchors. The anchor is now in plain view: the historical 22% rate, he writes, is just that, history. To earn even 15% a year over the next decade, Berkshire would need profits adding up to about $3.9 billion. That will take a few big ideas, and "small ones just won't do." Exhibit 1 shows why the ideas have to keep getting bigger.
A garden hose fills a bucket in a minute. Pointed at a swimming pool, the same hose runs all day and barely moves the waterline. Berkshire's pool is now 57 times its 1964 bucket, so a year's profit that once would have filled the bucket to the brim reads as a modest rise. Lifting that waterline fast takes a fire hose, and fire hoses are rare.
The surest gift to owners: buying back cheap shares
The three holdings Buffett calls Berkshire's largest (GEICO, The Washington Post, and General Foods) have all bought back their own shares when the price sat far below the value. When an outstanding business in a comfortable financial position is that cheap, he says, nothing it can do benefits its owners as surely.
When a good business with a strong balance sheet sells far below its worth, buying its own shares often gets $2 of value for $1 spent. And it tells the market something no speech can: that the manager's heart is with the owners.
The first benefit is arithmetic, drawn in Exhibit 2. A repurchase well below per-share intrinsic value raises that value for everyone who stays: "When companies purchase their own stock, they often find it easy to get $2 of present value for $1." Acquisition programs almost never do as well and often fail to get anything close to $1 of value for each $1 spent. GEICO's retirement of over a third of its shares, the 1980 letter's example, was this arithmetic at full strength.
A buyback, or repurchase, is a company using its own cash to buy its shares from whoever will sell, after which those shares are retired and each remaining share owns a larger slice. Greenmail is a buyback aimed at one person: a raider who buys a block of stock and is paid off by the company to go away.
The second benefit is subtler and can be fully as important. A manager who repurchases when the stock is cheap demonstrates that he acts to build the owners' wealth rather than his own domain, and shareholders rationally pay more for a business in such hands. "The key word is 'demonstrated'." A manager who consistently turns his back on repurchases that are clearly in the owners' interest reveals more than he knows, however eloquently he mouths this season's favorite phrase, "maximizing shareholder wealth": "His heart is not listening to his mouth (and, after a while, neither will the market)." The endorsement stops at greenmail, "a practice we find odious and repugnant," drawn as the mugging it is in Exhibit 3.
Berkshire sat on the selling side of two such buybacks, GEICO's 1983 tender and General Foods' open-market purchases through 1984. It sold each company shares in exactly the proportion it bought from everyone else, so its stake never moved: 8.75% of General Foods before and after, with $21.8 million of cash in between. To Buffett, and to the tax code, that is a dividend. Late in 1984 the auditors' New York office decided it was a sale of stock, disagreeing with their Omaha office and Chicago reviewing partner, and rather than take a qualified opinion Berkshire adopted the New York view and restated 1983. "None of this, however, has any effect on intrinsic business value." Only the label moved, which in accounting counts as an event.
Four friends own a diner worth $400,000, a quarter each, and one needs cash badly enough to sell his quarter back to the diner for $50,000. The diner pays him from its own till. The kitchen has not changed, but the three who stayed now own a $350,000 diner three ways: about $116,700 each, up from $100,000, for doing nothing but staying. The seller chose his price. The stayers collected the gap.
The basket the buybacks come from
Here is the basket, bought through the insurers. It cost $585 million and was worth $1.27 billion at year-end, $2.17 for every dollar paid, with GEICO still the largest holding and, for once, standing still.
Exxon, American Broadcasting, and Northwest Industries are new to the list. Time is far larger than a year ago, and General Foods a little smaller after the shares sold back to it. Finding stocks that pass both his tests, business quality and price against value, has not been this hard in over ten years, "although we find doing nothing the most difficult task of all." A postscript added after the letter went to the typographer: Berkshire has agreed to buy three million shares of Capital Cities Communications at $172.50 each, contingent on Capital Cities completing its purchase of American Broadcasting Companies.
| Company | What it is | Bought | Paid | Worth '84 | Compounded/yr |
|---|---|---|---|---|---|
| The Washington Post | Newspapers | 1973 | $10.6M | $150.0M | ≈27% |
| GEICO | Car insurance | 1976, '79 & '80 | $45.7M | $397.3M | mixed |
| General Foods | Packaged food | ~1979 on | $149.9M | $226.1M | mixed |
| Affiliated Publications | Newspapers | ~1973 | $3.5M | $32.9M | n/a |
| Interpublic | Advertising | ~1973 | $2.6M | $28.1M | n/a |
| Handy & Harman | Precious metals | ~1979 | $27.3M | $38.7M | n/a |
| Time | Magazines · publishing | ~1982 | $89.3M | $109.2M | n/a |
| Exxon | Oil | recent | $173.4M | $175.3M | recent |
| American Broadcasting | Television | new | $44.4M | $46.7M | new |
| Northwest Industries | Conglomerate | new | $26.6M | $27.2M | new |
| All other holdings | $11.6M | $37.3M | |||
| Total common stocks | $585.0M | $1,268.9M |
Sell cheap and tell the truth
Last year's letter introduced Mrs. B. This year Buffett says he understated the case, and uses two numbers from a rival's own filing to show why one store in Omaha outsells every home furnishings store in America.
A business deserves its success when it hands customers a bargain it can afford to give. The Blumkins buy shrewdly and run the store on a fraction of the usual costs, so they can mark up far less than rivals and still earn excellent returns.
Sales rose $14.3 million to $115 million, all from the one store. "The business achieves this success because it deserves this success." The proof comes from Levitz, the country's largest independent specialty retailer of home furnishings, whose customers on average pay $100 for merchandise that cost it $55.60: a gross margin of 44.4%. The Mart's margin is not much more than half of that, and Exhibit 5 shows how it can afford to be: running the store takes about 16.5 cents of every sales dollar at the Mart, against 35.6 at Levitz, which Buffett calls well managed. The customers keep at least $30 million a year of the difference, and the Mart still earns excellent returns.
A store's gross margin is the share of the selling price left after paying for the goods themselves: at 44.4%, a $100 sofa cost the store $55.60 to buy. Its operating expenses are everything else it costs to run the place (payroll, rent, advertising), here measured per dollar of sales. Same-store volume compares pounds sold through the shops open in both years, so growth from opening new shops does not flatter the figure.
Asked what secrets the Blumkins bring, Buffett lists four habits he calls not very esoteric (Exhibit 6). Mrs. B's version is shorter: "sell cheap and tell the truth." The truth-telling was tested at the purchase. The Mart had never had an audit and Berkshire did not ask for one, took no inventory, verified no receivables, and checked no titles. "We gave Mrs. B a check for $55 million and she gave us her word. That made for an even exchange." She is 91, at the store seven days a week, and since May an honorary doctor of commercial science, courtesy of New York University and no prior day in a schoolroom.
- 1Work with an enthusiasm and energy that would, in Buffett's words, make Ben Franklin and Horatio Alger look like dropouts.
- 2Define, with extraordinary realism, the area they are truly good at, and act decisively on everything inside it.
- 3Ignore even the most enticing proposition that falls outside that area.
- 4Unfailingly behave in a high-grade manner with everyone they deal with.
Across the group, See's shows the other half of deserving: the product. It sold 24.8 million pounds, with 214 shops open at year-end, and earned $13.4 million after tax, a shade below 1983, with prices up only 1.4% and same-store pounds down 1.1%. The calendar in Exhibit 7 is the business: four weeks before Christmas carry 40% of the year's candy and about three-quarters of its profit. Most larger competitors, facing somewhat milder peaks, smooth them with preservatives or by freezing the finished product. See's refuses, "opting, in effect, for production headaches rather than product modification." Its record, he writes, reflects "an exceptional product and an exceptional manager, Chuck Huggins."
A farm stand sells tomatoes for less than the supermarket because the farmer carries a fraction of the supermarket's overhead, and she tells you plainly which ones to eat today and which will keep. People drive past three stores to reach her. The low price is not charity. It is what her low costs let her afford, and the plain talk is why they come back.
Good or bad, a dominant paper prospers
The News earned considerably more than Buffett expected in 1984. He uses the result to state an uncomfortable fact about his own industry: a dominant newspaper prospers whether it is good or bad, so its quality is a choice its management makes.
Once a paper dominates its town, the market stops grading it. Readers need it as a bulletin board, advertisers follow the readers, and the profits arrive either way. So the standard of the paper is set by its own management, not by competition.
The economics of a dominant newspaper are excellent, "among the very best in the business world." Owners like to believe they earn that by turning out a wonderful product. "That comfortable theory wilts before an uncomfortable fact." First-class dominant papers make excellent profits, and third-rate dominant papers make as good or better. Quality may have been crucial to becoming dominant, and at the News he believes it was, thanks in very large part to people such as Alfred Kirchhofer, who preceded Berkshire. But once dominant, the paper itself decides how good it will be. "Good or bad, it will prosper."
A newspaper's penetration is the share of households in its community that buy it. Gross circulation counts every copy sold, wherever it goes, while useful circulation counts the copies that land where an advertiser's customers live. The news hole is the share of the paper given to news rather than advertising.
Why the News's readers are worth so much is in Exhibit 8. Its circulation sits, to an unusual degree, where advertisers want it. A subscriber several hundred miles away is no prospect for the puppy in your classified ad, nor for the grocer with stores only in town, so advertisers call such copies "wasted": a paper's expenses are determined largely by gross circulation while its advertising revenue, usually 70% to 80% of the total, responds only to the useful kind. Among the hundred largest papers the News ranks first in weekday penetration and second on Sundays, up from third a year ago.
What the market will not demand, management must. "Since high standards are not imposed by the marketplace, management must impose its own." The News gave 50.9% of its space to news in 1984, against a typical 35% to 40%, held newsroom employment level while other departments cut hours by about 2.8%, and let newsroom costs rise 9.1% in a year when total costs rose 4.9% (Exhibit 9). The policy costs money, and there is room for it: news costs at comparable papers differ by perhaps three percentage points, while pre-tax margins are often ten times that.
The only pharmacy in a small town can be cheerful or surly and will still fill every prescription in the county. Nobody drives forty miles to punish it. Whether it stocks the shelves well and remembers your name is decided behind the counter, not by the customers. The News is that pharmacy, and Buffett intends it to be the cheerful kind.
A first rough draft of earnings
Berkshire's own insurers paid out about $1.34 for every premium dollar in 1984, the third year running far worse than the industry. Then Buffett reveals something worse: the figures he reported for the previous three years were themselves too kind.
An insurer's profit for the year is mostly an estimate of claims it has not yet paid, some of which it does not even know about. When the estimate proves too low, the correction lands in a later year. So every reported figure is a first draft, and at Berkshire, lately, every second draft has been worse.
Phil Graham, as publisher of The Washington Post, called the daily paper "a first rough draft of history." An insurer's statements, Buffett says, are at best a first rough draft of earnings. The trouble is costs: most are claims, and many claims that belong to this year's revenue are hard to estimate. "Sometimes the extent of these losses, or even their existence, is not known for decades." Exhibit 10 draws his own example, a $10,000 estimate that became a $100,000 settlement five years later, and the correction landed on the wrong year.
The combined ratio, as in earlier chapters, is the cents an insurer pays out in claims and costs per premium dollar: above 100 is an underwriting loss, below 100 a profit. Loss reserves are the money set aside for claims an insurer owes but has not yet paid, most of it estimated. IBNR (incurred but not reported) is the reserve for accidents that have happened but have not yet reached the insurer. Reinsurance is insurance bought by insurers to pass on part of a risk. State guarantee funds pay the claims of insurers that fail, by assessing the insurers that survive.
Exhibit 11 shows the drafts side by side. For each year since 1981, the figure recomputed a year later was worse than the one first reported: 1983's $33.2 million loss became $51.0 million. His own verdict: "my errors in reporting to you have been substantial and recently have always presented a better underwriting picture than was truly the case." The causes: casualty and reinsurance lines, where a retiree's disease from decades-old work reveals its cost far more slowly than a burned building, juries set on making the "deep pocket" pay, and reinsurance customers whose reserving mistakes became Berkshire's. He tells of a man who asks his sister to arrange their father's funeral and send the bill, pays it, then gets a $15 bill the next month, and the next, and the next: "We buried Dad in a rented suit." Berkshire has tried to count all its rented-suit liabilities, "but our record of past error should make us humble, and you suspicious."
Not every reserving error is innocent. Some insurers that would be out of business if they counted honestly simply take an optimistic view of what they owe, and auditors cannot effectively police it. Insurance is different: "you can be broke but flush," because the cash arrives when the policy is sold and the claims are paid much later (Exhibit 12). The "walking dead" keep writing at almost any price to keep the cash coming, and Berkshire pays twice: in the price war, then through state guarantee funds when the insolvency is finally admitted.
The industry had its worst year on Best's table, paying an estimated $1.18 or so per premium dollar, because premiums since 1979 grew 30% while the old rule needed 61%. Berkshire's own ratio was "a humbling 134," though Mike Goldberg has corrected many of Buffett's mistakes, and in the second half prices in certain important lines were raised significantly with little loss of business. The day he has long predicted, when Berkshire's financial strength makes a real difference to its competitive position, "may have arrived": "The buyer of insurance receives only a promise in exchange for his cash. The value of that promise should be appraised against the possibility of adversity, not prosperity."
You renovate a kitchen on a $20,000 estimate, pay it, and call the job done. The plumber's bill arrives in March, the tile man's in June, and a year later a permit fee nobody mentioned. The kitchen cost what it cost on the day the work was done. You just learned the figure in installments, and your first "done" was a draft. That is an insurer's income statement.
A bond is a business with a ceiling
Between October 1983 and June 1984 Berkshire's insurers bought, at a cost of $139 million, bonds of a power authority that had just defaulted on $2.2 billion of other bonds. Buffett explains the purchase the only way he knows: as if he were buying a business.
Judge a bond the way you would judge a business: what did it cost, what does it earn after tax, and what is the most it can ever be worth? That last question is where a bond differs: its upside has a ceiling. And because Buffett fears inflation, a long bond must also clear a special hurdle before Berkshire buys it.
The bonds belong to Projects 1, 2, and 3 of the Washington Public Power Supply System, not the abandoned Projects 4 and 5 whose bonds defaulted in July 1983, though the default casts a major cloud over the other three. Buffett buys stocks by the standards he would use to buy a whole business, and he extends them to these bonds. The $139 million "business" contractually earns $22.7 million a year after tax, paid in cash, which is 16.3% on unleveraged capital. A real business earning that might command $250 million to $300 million, or sometimes far more (Exhibit 13).
A bond is a loan sold in pieces: the borrower pays interest, the coupon, and at the end repays the face value, which is the most a bond is ever worth at maturity. Unleveraged means paid for with the owners' money, no borrowing. A tax-exempt bond pays interest the government does not tax, which is why its yield is lower, and AAA is the top safety grade.
The minuses are real: what he views as a very slight risk that the business is worth nothing within a year or two, a risk that interest stops for a considerable period, and a hard ceiling, since the most the bonds can ever be worth is about their $205 million face value, 48% above cost. A ceiling is an important minus, though most operating businesses have one too, because most businesses cannot lift their return on equity, so their earnings grow only as new capital goes in. In 1946, twenty-year AAA tax-exempt bonds yielded slightly under 1%: seen as a business, the buyer paid 100 cents on the dollar for something earning 1% on book that could never earn a dime more, when businesses with excellent prospects sold at or near book while earning 10%, 12%, or 15% after tax. Exhibit 14 draws the bargain the bond buyers walked past.
He is candid about the risk of looking foolish. Over fifty such judgments he and Charlie Munger would expect their record to prove reasonably satisfactory, but they get nowhere near fifty a year, so "in any given year we run a risk that we will look extraordinarily foolish." Most managers avoid the intelligent decision that might look idiotic, since a conventional failure brings no pink slip. Owning 47% of Berkshire between them, the two behave with its money as with their own: they concentrate the insurers' investments, which only exceptional financial strength makes prudent, and they say nothing about what they are buying, since a couple of coat-tail riders could easily have cost $5 million. Long bonds in general must still clear a special hurdle, because he expects substantial inflation ahead, with a small but not insignificant chance of a runaway.
A rental house priced at $139,000 brings in $22,700 a year, clear. The catch is in the deed: it can never be sold for more than $205,000, and there is a small chance the county condemns it. Across town, a shop earning the same $22,700 costs $250,000 or more. Buffett takes the house, eyes open, because the rent is real and the price is half.
Keep a dollar only if it turns into at least a dollar
Companies announce dividend policies and seldom explain them. Buffett sets out the one test that should decide whether a company keeps your share of the profit or mails it to you, then applies it to Berkshire.
Earnings a business must reinvest just to stand still are not really yours. Of the rest, a manager should keep a dollar only when he can turn it into at least a dollar of market value. If he cannot, the dollar belongs in your pocket, and so, probably, does his job.
Not all earnings are created equal. In businesses that need a lot of assets per dollar of profit, inflation makes part of the reported profit "ersatz": these "restricted" earnings must be plowed back just to hold unit volume, competitive position, and financial strength. They are "conscripted by the business, no matter how poor its economic potential." Consolidated Edison showed the extreme a decade ago: with its stock as low as a quarter of book value, every retained dollar became 25 cents of market value, and the company reinvested most of its earnings anyway, under the slogan "Dig We Must."
A dividend is the slice of profit a company mails to its owners. What it keeps is its retained earnings. Incremental capital is new money put to work in a business, and what it earns is the question that decides everything here. Buffett's restricted earnings are profits a business cannot pay out without shrinking, and unrestricted earnings are the ones that could go either way.
Unrestricted earnings should be kept only when there is a reasonable prospect that each dollar retained will create at least a dollar of market value, which happens only when the retained capital earns at least what investors could get elsewhere. His illustration is a risk-free perpetual 10% bond whose owner may take each coupon in cash or in more 10% bonds (Exhibit 15). When market rates are 5%, take the bonds. When rates are 15%, take the cash. A company's reinvestment rate is a guess rather than a contract, but once the guess is made, the rest is simple.
Many managers reason this way about their subsidiaries and forget it at the top (Exhibit 16). A chief executive orders a division earning 5% on new money to send its cash to one earning 15%, since "The CEO's business school oath will allow no lesser behavior." Then, with his own record at 5% and market rates at 10%, he is likely to set the parent's dividend by habit or industry pattern and keep the rest. A marvelous core business, which needs little new capital, can hide disastrous acquisitions elsewhere the way a professional's best-ball score carries a team of duffers at a Pro-Am. His verdict: "If earnings have been unwisely retained, it is likely that managers, too, have been unwisely retained."
Berkshire passes its own test, so far: each kept dollar has become more than a dollar of market value. Significant payouts in the early years might have been disastrous. The three companies he and Munger started with lived on textiles, department stores, and trading stamps, which have respectively survived but earned almost nothing, shriveled with large losses, and shrunk to about 5% of their size (Exhibit 17). Only moving the money into much better businesses overcame those origins, "like overcoming a misspent youth." The policy from here: keep every dollar while the prospective return clears the dollar-for-dollar bar, judging the record on a five-year rolling average and the prospects alongside it, and pay out the unrestricted earnings if it ever does not. For now the dollars go into the insurers' capital, because most competitors are in weakened financial condition while industry premium gains of well over $15 billion look imminent in 1985.
Your bank offers to keep your interest and reinvest it for you at 4%. The bank across the street pays 8% on new deposits. You take the interest in cash, walk across the street, and wonder why the first manager thought he was doing you a favor. A company that keeps your dollar must at least match the street, or hand it over.
The whole chapter, at a glance
In his own words
"Charlie Munger, my partner in general management, and I do not have any such ideas at present, but our experience has been that they pop up occasionally. (How's that for a strategic plan?)"
"This is a strategy that is far easier for historians to commend than for participants to follow."
"In other words, the corpse is supposed to file the death certificate. Under this 'honor system' of mortality, the corpse sometimes gives itself the benefit of the doubt."
"[A]s a group, lemmings may have a rotten image, but no individual lemming has ever received bad press."
"If you have a harem of forty women, you never get to know any of them very well."
"[B]onds are as sound as a dollar (and we view the long-term outlook for dollars as dismal)."
"Managers who put their trust in capitalism seem in no hurry to put their trust in capitalists."
"The deal is irresistible: for the price of one share you get to tell a captive audience your ideas as to how the world should be run."
The 1984 letter, in one breath.
"In GEICO's case, as in all of our investments, we look to business performance, not market performance. If we are correct in expectations regarding the business, the market eventually will follow along."
Measure a gain against the capital that produced it, and expect the percentage to fall as the pile grows. When a good business is cheap, the surest thing it can do for its owners is buy its own shares, and the surest thing a manager can show them is that he will. Sell cheap and tell the truth. A dominant paper prospers good or bad, so its standard must come from inside. An insurer's profit is a first draft. A bond is a business with a roof on it. And a dollar of profit stays with the company only if it comes back as at least a dollar.